15% off your first order if you are a new customer. No lower or upper limit on quantity of items or gross value. IDGL management reserve the right to alter or withdraw the offer without prior notification. Offer experies 30th August 2019.
09 03 2018
Independent Grading Laboratory operates
http://www.idgl-lab.co.uk (the "Site") (which can be reached via server side redirects from http://www.idgl-lab.com and http://www.diamondcertificates.co)
This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use Personal Information you supply to 1. Generate a contact at your request; 2. to forward information on our services at your specific request to postal addreses(s) and email addresse(s) as per your instruction; 3. in the future to forward further information on our services to email addresse(s) as per your instruction if you have given specify consent.
By using the Site and specifically the contact details provided and / or form on the Contact Us page ('contact.html'), you agree to the collection and use of information in accordance with this policy.
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include your name, your postal address, email address and telephone number ("Personal Information"). You may provide such Personal Information voluntarily, and no aspect or feature of the Site is dependent on such information. We will not use partial information to construct a search or reverse look up to determine more about you. We may choose to use any company information you voluntarily provide to conduct an internet search, browse Companies House records and other technical, general and trade specific directories and catalogues.
Our Contact Us form is hosted by a third party, Open Concepts (VIC) Pty Ltd Trading as Root Software (www.rootsoftware.com and www.tectite.com). Your submitted data will be stored on their system and distributed to Us. Their Terms and Conditions can be found here.
We do not collect information that your browser sends whenever you visit our Site ("Log Data").
We may use third party services such as Google Analytics and data from our web host that collect, monitor and analyze Log Data that may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. We do not store or process that information at IDGL, nor will we use it to contact visitors to the site.
We will use your Personal Information in the first instance to contact you with information on our commercial operation. If you have specifically given consent by either
1. Ticking the 'Please keep me informed (via email only) about OFFERS and NEWS from IDGL' button on our Contact Page
2. Opted in through the online business directory http://www.5mins.co.uk to receive B2B marketing material
we may contact you in the future with marketing information about our business, promotional materials and / or offers and other information regarding specifically diamond and gem certification that that we deem would be of interest to you.
To UNSUBSCRIBE, please use the link provided in any email marketing materials you have received from IDGL.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use analytics and other "cookies" from third parties to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Last update 05 04 2017.
IDGL generates and sells grading certificates (the "Report") for loose diamonds and gem stones and said items mounted or incorporated into items of jewellery (the "Item"). Each Item is individually assessed.
A Report is not a guarantee. A Report is issued by an independent laboratory using our method of evaluation, based on the Gemological Institute of America grading system.
The weight of a mounted stone is calculated from measurements of the stone, and may differ from its actual weight. The grades issued can differ depending upon when, how and by whom the diamond is examined.
Our contractual obligations are with our customer, that is the business, limited company, agency, dealer or individual which comissions and purchases the Report. When or if the Item is sold, gifted or transfered in ownership by this party to a third party, our obligations remain with our customer. Our staff are always willing to field enqueries regarding any Report; however in the first instance any question regarding a Report and its relevance to the Item acquired should be made to the place or individual from whome the Item was acquired.
A Report is copyrighted and may not be reproduced in any form whatsoever. Any attempt to tamper with the presented data on the Report invalidates the Report. All data used to generate the Report is digitally archived and both locally and remotely backed up, and may be retrieved in case of dispute.
A copy or copies of the Report can be requested by our customers. This may be generated from our archived data, or from the Item being reassessed at our laboratory. A charge for such a service will be made at the discretion of IDGL. A copy or copies of the Report can be requested by a third party in posession of the Item and its Report, or such representatives they have appointed. This may be generated from our archived data, or from the Item being reassessed at our laboratory. A charge for such a service will be made.
If you have any questions about our Terms & Conditions, please contact us. Return to Home Page.
update history : created 04 04 2017 : 1st amendments : 05 04 2017: 2nd amendments : 09 03 2018